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About Us

About Global experience

Global experience has been connecting students from every corner of the globe with Australian families since 1999. Founded by Sonia Ortega through her determination to make a difference in people’s lives, she combined her past skills in counselling, social work, business management and mediating with her love of Australia and her “global experience” with other cultures.

Sonia’s dream brought together an ambitious team of young people, all of whom were born outside Australia, and many who had also been international students themselves. Now, after twenty years and counting, her dream of providing extra assistance and support to students while studying in Australia continues.

From our humble beginnings of 45 initial families and 1 college who referred us to a university, we now have partnerships with more than 20 major educational institutions in Australia and many agents around the world. We have recruited over 6,000 families in Sydney, Melbourne and Darwin and placed over 200,000 students with them.

Our goal at Global experience is to ensure students and families make connections that will last a lifetime, even though the homestay in Australia may be brief. We look forward to working with you.

Vision

Global experience is dedicated to delivering cross cultural and educational experiences with strong partnerships between Australia and the rest of the world.

Mission Statement

Global experience has a team of highly committed, professional and positive-minded people whose caring nature makes them ideal to work with international students entering Australia for the first time. We strive to educate and improve ourselves to better understand and serve our clients’ needs.

Values

We strive to live and breathe our company values and culture and are dedicated to:

CARING – The wellbeing of our guests is our number one priority. Choosing the best possible accommodation providers is crucial to our success

COMMUNICATION – Clearly and promptly communicating with all our clients and team members and responding within 24 hours to all correspondence

FLEXIBILITY – Always acting with enough flexibility to meet the individual needs of all our clients quality – Focusing on delivering high quality solutions and outcomes to all our clients, large or small

COMMITMENT – Fully committed to our company mission statement and the bigger picture inherent in our vision

INTEGRITY – Delivering what we promise on a consistent basis, honouring all our agreements

CONFIDENTIALITY – Maintaining a high level of confidentiality within our team and individual clients

EDUCATION – Constantly educating our team to better understand and serve our clients’ needs

CONSISTENCY – Permanent consistency in our business approach enabling us to build trust with all our business partners

CELEBRATION – Being aware of and celebrating the cultural diversity of our team and clients

INNOVATION – Striving for continuous creative and innovative ways to improve our services fun– making the workplace environment an enjoyable experience which permeates through every level of our organisation

FUN – Making the workplace environment an enjoyable experience which permeates through every level of our organisation.