Host Guidelines

• Students should have access to the bathroom, kitchen, laundry, backyard, and living area.

• Keep pets out of the student's bedroom and food preparation areas.
• Ensure you clean pet waste immediately.

• If there is any smoker in the house, smoking must be done outside to maintain a smoke-free environment.

• Daily Meals: Provide breakfast and dinner daily, and lunch on weekends. Offer snacks after school. Students should not cook their own meals, except for instant noodles.
• Breakfast: Self-serve items like toast, cereals, milk, fruits, and yoghurt. Join them for breakfast on their first morning.
• Lunch: Light lunch on weekends (sandwiches, fruit).
• Dinner: Serve a variety of fresh, healthy meals including carbs, protein, vegetables, and fruits. Dinner time: 6-7.30pm.
• Minor students may require additional lunch daily (which has been included in the package). Please check with your case manager.

• Allow access to kitchen facilities and utensils. Students cover their own food expenses. Discuss cooking times to avoid kitchen traffic.

• Providing house keys is mandatory.

• Provide bed linen, towels, and toilet paper.
• Any cleaning products and equipment if required.
• Hairdryer is optional.

• Ensure enough hot water for two showers a day (7-10 minutes each).

• Offer laundry facilities once or twice a week and supply detergent.
• Instruct students to handwash undergarments in the laundry and hang them outside.

• Show students where to find the vacuum cleaner and cleaning products.

• Internet access is compulsory in the homestay as students will need it for their studies and stay connected.
• If student selects the internet option in their homestay package, you ‘may’ charge $10 per week (please refer to the student profile that we send you upon accepting a homestay placement or check with the case manager to confirm if you are allowed to charge the additional internet fee).

• Each institution has a different curfew (please refer to the homestay handbook).
• Please report to us if your student breaks the curfew.

• No need to call our after-hours number but do inform us the next day of the student's arrival time. Repeated violations may be reported to the school.

• Contact Global experience after-hours number +61 430 008 448 and report the situation.
• If missing for more than 24 hours, report to the police.

• Leaving Home: Students need written approval from the school to leave home, including visits with family. Approval is usually only during school holidays and must be requested 14 working days in advance.
• Holidays: Confirm holiday plans with Global experience, especially if not previously notified.

• There is no specific curfew for over 18 students, but we expect them to maintain reasonable hours to ensure harmony in the homestay environment.

• You can host up to three students at a time, including those from other schools or providers.
• Each student must have an appropriate room.
• No sharing unless requested and confirmed by the case manager.

• Do not mix males and females if any student is under 18.
• Over 18 female students, especially from Asian regions, may feel uncomfortable living with male students.

• Some schools have strict rules against placing students of the same nationality together.
• Inform us if you receive a booking for a student with the same background as your current or new student(s).

Report any changes as soon as possible, including:

• Change of contact details (address, email, phone).
• Building extensions or new rooms.
• Additional family members or pets.
• Family members no longer residing in the homestay.
• Pets that are no longer alive.
• Presence of a smoker in the house.
• If you quit smoking.
• Starting a new job or night shifts.
• Adopting a new lifestyle (e.g., becoming vegetarian).
• New disabilities or medical conditions affecting living arrangements.

• Bookings are typically for four weeks. Under 18 students must stay until they turn 18.
• For homestay extensions, students must notify you, Global experience, and their school between the second and third week of their stay, and a week before any further extensions. Contact us to verify.
• Do not make private financial arrangements with students. The contract is between you and Global Experience.
• Global experience manages all payments to meet industry standards and regulations.

• We charge administration fees for each student’s placement. Please refer to the student confirmation that we send you.

• Applies when students go on holiday for at least 7 nights, and you agree to keep the room.
• Fee: half of your usual payment.
• For holidays less than 7 nights, the full accommodation fee applies.

• Provide two weeks' notice if you cannot continue hosting, except in extenuating circumstances.
• For study tours, a 72-hour notice is required.
• Students may be exempt from notice under certain circumstances (e.g., grieving, sick family member).
• If the relationship breaks down, agree to immediate relocation to avoid further issues.
• Global experience can remove students immediately if safety concerns arise.

• Check-out time is 10am. It is at your discretion if you permit your student to stay longer than 10am.